Plans	Once Off Activation Charge	Minimum Monthly Charge	Calls To Landlines Per 30 sec	Calls To Vodafone Mobiles Per 30 sec	Calls To Other Mobiles Per 30 sec	SMS Charge Per Message	Flag Fall	Billing	Order Form
Mobile 1	$20.00	$0.00	$0.165	$0.165	$0.22	$0.22	Nil	Per Sec
Mobile 2	$20.00	$5.00	$0.15	$0.15	$0.215	$0.15	Nil	Per Sec
Mobile 3	$20.00	$10.00	$0.14	$0.14	$0.21	$0.15	Nil	Per Sec
Mobile 4	$20.00	$15.00	$0.125	$0.125	$0.175	$0.15	Nil	Per Sec
Mobile X	$20.00	$15.00	$0.075	$0.075	$0.075	$0.15	$0.15	Per 30 Sec
Mobile Y	$20.00	$30.00	$0.06	$0.06	$0.06	$0.15	$0.15	Per 30 Sec
EXESMS	$20.00	$0.00	$0.45	$0.225	$0.225	$0.095 / $0.05 to Exetel	$0.15	Per 30 Sec

• FREE EXETEL TO EXETEL CALLS FOR 2 MINUTES on all plans except EXE SMS. After 2 minutes the rate reverts to the per minute rate for Vodafone to Vodafone and will be charged for the full call. FAIR USAGE of 50 FREE calls per month applies.
• FREE EXETEL TO EXETEL SMS on all plans. FAIR USAGE of 50 FREE SMS per month applies.

GST is included in all charges quoted above

Unused call credits do not 'roll over' to subsequent months

There is no minimum contract period

New Or Current Mobile Numbers Can Be Used

Exetel offers a mobile service using the Vodafone network. A customer can get a new mobile number or 'port' their current number. Exetel will issue a new SIM card to the customer, via the post.

Out Of Hours Emergency Support

The out of hours emergency support number for barring of calls should your handset be lost or stolen is 02 9927 1077. Please be advised, do not call this number for general service support calls as they will not be attended to.

Billing Period

The mobile plans offered by Exetel are 'post paid' which means that you are billed for your calls monthly in arrears. The billing period is from the 1st to last of the calendar month.

The $20.00 service activation fee will be debited to your credit card/bank account before the account is activated; all other charges will be debited to your credit card/bank account on, or soon after, the 1st of each month.

Your mobile charges will appear on a separate bill if that is the only service you have with Exetel or on your wire line bill in a separate section if your long distance calls are also with Exetel.

The bill will not appear on the user area of the Exetel web site until soon after the 1st of each month.

Exetel don't send you a paper bill. Your monthly bill is displayed on a secure area of the Exetel web site and you can view it/print it from there. Your last 12 months mobile bills are displayed in this area.

Activation/Delivery Time

From the time you submit your on line application to the time you receive your new Mobile Sim is approximately 3 working days. If you have also ordered mobile handset hardware from Exetel that will be shipped separately to the address nominated by you within the same 3 working days period.

Porting Your Current Mobile Number To Your New Exetel Mobile Service

If you are 'porting' your current mobile number from Vodafone, Optus, Telstra or 3 you will need to call Exetel once you have received your new sim card to activate your Exetel mobile service. This will take approximately one hour during which time you will not be able to use either your ‘old’ or new mobile service.

Out of hours emergency support for barring of calls should your handset be lost or stolen - 02 9927 1077

Data Add-on Plans

(These can be "bolted" on to any of the per minute plans above)

# For casual data usage, any per session usage below 60Kb is not charged. For 60Kb and over it is billed per 20Kb with a minimum charge of $0.01

For excess usage on all data plans, data is billed per 20Kb with a minimum charge of $0.01.

Other Data, Fax & WAP

Other Mobile Charges (All Plans)

National/Global Roaming Charges (All Plans)

Should a user of an Exetel provided mobile telephone service use the service outside a Vodafone connection area then the user specifically agrees that the charges applied to calls made outside the Vodafone coverage areas will be much higher than those for calls made within the Vodafone coverage area. This is known as “Roaming”. You can “roam” either nationally (within Australia) or globally (internationally). National roaming is restricted to Victorian and Tasmanian regional areas. When you are outside a Vodafone coverage area, you will “roam” onto Telstra’s network and therefore pay a higher charge for this. Here are the coverage maps and the National Roaming rates you will pay with Exetel:

http://www.vodafone.com.au/personal/services/coverage/maps/index.htm

Global roaming rates are subject to many variables. Variances will largely depend on what the overseas roaming carrier may charge. These charges could be high connection fees and/or calls being subject to peak and off peak rates. Exetel is in no way able to control these originating roaming carrier rates and therefore cannot be liable for any roaming call that may be regarded as excessive in charge nor can Exetel make any assessment of what such call charges may be in advance of receiving the charge from the carrier concerned.

Note: Where information on the Order Form differs from that shown on this page, the information on the order form is to be taken as accurate.  Whilst all care is made to accurately reflect Exetel's latest plan offerings, No Responsibility will be accepted for contradictory, incorrect, outdated or missing/incomplete information.  You MUST check the plan details on the order form when placing your order.