High-Speed Business ADSL + SHDSL Services

Infrastructure Used To Provide High Speed DSL Services

Exetel Pty Ltd can provide a highly reliable, business grade DSL service suitable for businesses that need both speed and a guaranteed level of up time to operate their key business communication services.

The Exetel provided SHDSL service Service Level Agreement can be provided on either a business hours or 24 x 7 basis. The price difference is only $50.00 per month to ensure that a user can log faults whenever they occur and get a resolution time of 4 hours from the time the fault is logged which, if the business operates its web based /internet based services 24 hours a day is a sensible 'insurance policy'.

Using Exetel to provide high speed, high reliability communication and internet services will provide the high reliability a business needs but at a price that is more affordable than that of any other provider of SHDSL services in Australia.

Connecting To Exetel's Business Grade DSL Services

To connect to Exetel's high speed SHDSL services you will need a DSL modem or DSL router.

Exetel will configure the DSL modem/router and physically connect it to the DSL line and test the circuit to ensure that it operates to specification. All you then need to do is to plug in an Ethernet cable from the Exetel provided router to your router to activate the service.

The modems/routers we provide remain our property and if you discontinue the service both the DSL line and the modem/router are de-commissioned and may not continue to be used by you.

The router/modem provided may not be used for any purpose other than terminating the SHDSL line and for the physical connection of the customer's network via its own router. Specifically the customer must not make any changes to the router's IOS or to its configuration.

Telephone Line Required

The telephone line required for a high speed SHDSL service is a standard PSTN service that does not go through a PABX or a Commander or other Key Station system. This line cannot be used for other telephone services such as fax or voice; it must be dedicated to the SHDSL service. The line required to connect to the business grade SHDSL service is provided by Exetel within the quoted prices and does not affect your other telephone lines and services.

Installation Time Frames

It takes around 20 working days from the date an application is received by us to the date that the service will be installed and activated.

Once an application is received a planned installation date will be given within 7 days and the actual date will be confirmed within 21 days.

Availability

Exetel's SHDSL services are available in many areas of Queensland, NSW, Victoria, South Australia and Western Australia.

Prices for Business Users

Business Grade ADSL - Optus Network

Plans Line Speed Download Included (1) 24 Month Contract Installation Charge Inc NTU (2) Monthly Access Charge Excess Usage Charge per GB Full Details + Order Form
512kbps Down/128 kbps Up
BUS/A 512/128 40gb $0.00 $100.00 $3.00 Order
1500kbps Down/256kbps Up
BUS/B 1500/256 40gb $0.00 $175.00 $3.00 Order
2048kbps Down/384kbps Up
BUS/C 2048/348 40gb $0.00 $200.00 $3.00 Order
4096kbps Down/512kbps Up
BUS/D 4096/512 40gb $0.00 $300.00 $3.00 Order

Business Grade ADSL2 - AAPT Network

Plans Line Speed Download Included (1) 24 Month Contract Installation Charge Inc NTU (2) Monthly Access Charge Excess Usage Charge per GB Full Details + Order Form
From 1536/256 kbps - Speeds Achieved By Any User Will Depend On Many Factors And Can, Under Ideal Circumstances, Reach 19 mbps Down
P4 ADSL2 40gb $0.00 $200.00 $3.00 Order


Business Grade SHDSL

Plans Line Speed Download Included (1) 24 Month Contract Installation Charge Inc NTU (2) Monthly Access Charge Excess Usage Charge per GB Full Details + Order Form
512kbps Down/512 kbps Up
BUS/H 512/512 40gb $0.00 $200.00 $3.00 Order
1024kbps Down/1024kbps Up
BUS/I 1024/1024 40gb $0.00 $300.00 $3.00 Order
1536kbps Down/1536kbps Up
BUS/J 1536/1536 40gb $0.00 $375.00 $3.00 Order
2048kbps Down/2048kbps Up
BUS/K 2048/2048 40gb $0.00 $450.00 $3.00 Order
3072kbps Down/3072kbps Up
BUS/L 3072/3072 80gb $0.00 $600.00 $3.00 Order
4096kbps Down/4096kbps Up
BUS/M 4096/4096 80gb $0.00 $750.00 $3.00 Order

(1) If the included download is exceeded then additional downloads are charged.

Please ensure Agent Code N170 is entered on your application form.

Please read our FAQ here.


Small Business Telephone Charges

If You Also Use An Exetel SHDSL Service A 10% Discount Applies To These Rates

(Services Are Available Throughout Australia)

Australia

Calling From Calling To Price Inc GST
Capital Cities Local Area $0.10 (untimed)
Capital Cities All Other Australia $0.08 (per minute)*
Capital Cities Any Mobile Number $0.25 (per minute)

* STD calls are capped at a maximum of $2.00 per call

International/Anywhere

Calling To Price Inc GST
Canada $0.05
China $0.06
France $0.06
Germany $0.06
Hong Kong $0.06
India $0.31
Indonesia $0.21
Ireland $0.06
Italy $0.06
Japan $0.07
Korea (South) $0.07
Malaysia $0.07
New Zealand $0.06
Philippines $0.31
Singapore $0.05
South Africa $0.14
Taiwan $0.06
Thailand $0.18
United Kingdom $0.05
United States $0.05
  • To view a complete list of international call rates please click here.
  • These rates are available either via Pre-Selection which is enabled at the exchange to send all outbound calls (except local calls via Exetel). If you want to use Exetel’s local call service then you must program your PABX/Key Station with Exetel’s over ride code).
  • Charges Listed Above Include GST.
  • A 15 cent flag fall applies to national calls, international calls and calls to mobiles.
  • National, International and calls to mobile rates are per minute and are billed in 1 sec increments.
  • All rates quoted here are subject to change without notice.
  • To order Telephony services please click here: Order


Note: Where information on the Order Form differs from that shown on this page, the information on the order form is to be taken as accurate.  Whilst all care is made to accurately reflect Exetel's latest plan offerings, No Responsibility will be accepted for contradictory, incorrect, outdated or missing/incomplete information.  You MUST check the plan details on the order form when placing your order.



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