Business Grade ADSL PLANS

Any business user can sign up for any residential ADSL plan if those plans meet their specific needs.

Inclusions In These Plans

• Domain Name Hosting
• Web site hosting (up to 1 gb)
• Email hosting (up to 30 email addresses)
• /29 IP Range (6 usable IP addresses)
• Send SMS for 5 cents from your PC, email or web
  
• Send a ten page FAX for 3 cents via your email (additional pages 1c each)
  
• Support 8.00 am to 9.00 pm on business days
• A free VoIP account including a DID (inbound phone number) - full voip pricing is shown below)

You are also eligible for the following (See our Broadband page for details and claim process):

• A $15.00 cash payment or free delivery on your purchase when you join Exetel via the order forms below (and ensure Agent Code N170 is entered on your form)
  
• A $35.00 cash payment each time you recommend someone who signs up with Exetel for a new (not churn) ADSL1 or ADSL2 service using Agent Code N170 (this is $5.00 more than Exetel is offering)
  
• A $20.00 cash payment each time you recommend someone who churns from another ISP to an Exetel ADSL1 service using Agent Code N170 (this is $5.00 more than Exetel is offering)

Exetel Business ADSL1 - New Services (Provided Via Telstra)

Plans	Line Activation Charge	Monthly Access Charge	Downloads Included	Excess Downloads per GB++	Order
512 kbps Down/512 kbps Up (Available Australia Wide)
B01	$90.00	$90.00	30gb	$3.00
B02	$90.00	$110.00	60gb	$3.00
B03	$90.00	$160.00	120gb	$3.00
B04	$90.00	$200.00	240gb	$3.00
1500 kbps Down/256 kbps Up (Available Australia Wide)
B05	$90.00	$90.00	30gb	$3.00
B06	$90.00	$110.00	60gb	$3.00
B07	$90.00	$160.00	120gb	$3.00
B08	$90.00	$200.00	240gb	$3.00
Up to 8192kbps Down/384 kbps Up (Available Australia Wide)**
B09	$90.00	$100.00	30gb	$3.00
B10	$90.00	$120.00	60gb	$3.00
B11	$90.00	$180.00	120gb	$3.00
B12	$90.00	$220.00	240gb	$3.00

These plans do not include the installation of a new line, and will utilise a current line already in place which must be a standalone PSTN line (not through a switchboard).

If you already have an ADSL1 service with another provider then the once off activation charge is $40.00 (not $130.00) and to order an Exetel business service to replace your current ADSL1 service please use the Churn pricing and form below.

Exetel Business ADSL1 - Churn Services (Provided Via Telstra)

Plans	Line Activation Charge	Monthly Access Charge	Downloads Included	Excess Downloads per GB++	Order
512 kbps Down/512 kbps Up (Available Australia Wide)
B01	$35.00	$90.00	30gb	$3.00
B02	$35.00	$110.00	60gb	$3.00
B03	$35.00	$160.00	120gb	$3.00
B04	$35.00	$200.00	240gb	$3.00
1500 kbps Down/256 kbps Up (Available Australia Wide)
B05	$35.00	$90.00	30gb	$3.00
B06	$35.00	$110.00	60gb	$3.00
B07	$35.00	$160.00	120gb	$3.00
B08	$35.00	$200.00	240gb	$3.00
Up to 8192kbps Down/384 kbps Up (Available Australia Wide)**
B09	$35.00	$100.00	30gb	$3.00
B10	$35.00	$120.00	60gb	$3.00
B11	$35.00	$180.00	120gb	$3.00
B12	$35.00	$220.00	240gb	$3.00

Exetel Business 'Naked' ADSL2 Services (Provided Via Optus)

(Requires Current Telstra Line Not Used For Calls)

Plans	Line Activation Charge	Monthly Access Charge	Downloads Included	Excess Downloads per GB++	Order
B13	$40.00*	$80.00	30gb	$3.00
B14	$40.00*	$100.00	60gb	$3.00
B15	$40.00*	$120.00	120gb	$3.00
B16	$40.00*	$160.00	180gb	$3.00

* 'Naked' ADSL2 services mean your existing telephone number will no longer work upon successful activation of service.

These plans do not include the installation of a new line, as we will utilise a current active telephone line already in place which must be a standalone PSTN line (not through a switchboard).

Important information for all Business grade ADSL and ADSL2 plans:

• All Exetel Business ADSL1 Plans have an initial contract period of 6 months. If for whatever reason, the service is cancelled before the end of six months then a $100.00 early termination charge is incurred.
• All Exetel Business ADSL2 Plans have an initial contract period of 12 months. If for whatever reason, the service is cancelled before the end of six months then a $100.00 early termination charge is incurred
• + All times are Eastern Standard Time or Eastern Daylight Saving Time when that applies (ie Sydney local time).
• ** Please be aware that the upload and download speeds on all 8192/384 plans are not guaranteed in any way by Exetel. Telstra's statement on speeds likely to be obtained on these plans is "About 70% of customers on the 8000 kbps service can access speeds around 6000 kbps or more."
• All uploads are not charged.
• All plans include 1 static IP.
• All prices include GST.

All prices include GST.

VOIP Telephone Charges

Post Paid B (No Minimum Spend; Access Is Via Your Exetel ADSL or HSPA Service)

Calling From	Calling To	Price Inc GST
Any Australian Location	All Other Australia	$0.10 (per call)
Any Australian Location	Any Mobile Number	$0.22 (per minute)
Any Australian Location	13 and 1300 numbers	$0.30 (per call)
Any Australian Location	1800 numbers	No Charge
Exetel VoIP Users	Other Exetel VoIP Users	No Charge
Any Australian Location	International numbers	Click here

• Charges Listed Above Include GST.
• There is no "connection charge" or "flag fall" on any call.
• All rates quoted here are subject to change without notice.

Exetel ADSL and HSPA Post Paid Plans Include One DID

A "DID" (Direct In Dial) number is a valid PSTN dial number that is in the same format as a standard wire line number and allows calls from standard telephones to be made to your VoIP number. Currently local numbers are available for: Brisbane, Newcastle, Penrith, Sydney, Wollongong, Canberra, Melbourne, Geelong, Adelaide and Perth

Choose a Specific International destination VoIP pack.

For a low monthly fee of just $5.00 per month you can choose an International VoIP pack. This allows you to make calls to a specific international destination that you may call often. You may choose from these:

Pack ID	Specific Country	Allowed Minutes	Limitation
1	Hong Kong Mobile	1000	No
2	Canada	550	You can not order pack ID 22 in the same month.
3	UK Landline	450	You can not order pack ID 22 in the same month.
4	USA	375	You can not order pack ID 22 in the same month.
5	Thailand	350	You can not order pack ID 23 in the same month.
6	France Landline	350	You can not order pack ID 24 in the same month.
7	Spain Landline	300	You can not order pack ID 24 in the same month.
8	Singapore	300	You can not order pack ID 24 in the same month.
9	New Zealand Landline	300	You can not order pack ID 24 in the same month.
10	Ireland Landline	300	You can not order pack ID 24 in the same month.
11	Germany Landline	300	You can not order pack ID 24 in the same month.
12	China	300	You can not order pack ID 23 in the same month.
13	Sweden Landline	250	You can not order pack ID 25 in the same month.
14	Taiwan Landline	225	You can not order pack ID 26 in the same month.
15	Switzerland Landline	225	You can not order pack ID 25 in the same month.
16	Poland Major Cities Landline	225	You can not order pack ID 25 in the same month.
17	Italy Landline	200	You can not order pack ID 25 in the same month.
18	Hong Kong Landline	200	You can not order pack ID 26 in the same month.
19	Malaysia Landline	175	No
20	India Mobile	175	You can not order pack ID 27 in the same month.
21	Netherlands Landline	150	No
22	Canada/USA/UK Landline	400	You can not order pack ID 2, 4, 3 in the same month.
23	China/Thailand	300	You can not order pack ID 12, 5 in the same month.
24	France/Germany/Ireland/NZ/Spain/Singapore	300	You can not order pack ID 6, 11, 10, 9, 7, 8 in the same month.
25	Italy/Switzerland/Poland*/Sweden	200	You can not order pack ID 17, 15, 16, 13 in the same month.
26	Hong Kong landline/Taiwan landline	200	You can not order pack ID 18, 14 in the same month.
27	India/India Mobile	120	You can not order pack ID 20 in the same month.

When the allotment of minutes is exhausted, you will pay the usual per minute rate for the destination.
The allotment of minutes may vary from month to month depending on market variations.

To view a complete list of international call rates please click here.

Telephone Line Required For VoIP

If you are using an Exetel “Naked” ADSL2 service then no ‘telephone’ line is required to use VoIP.

If you use the Exetel ADSL2 service the telephone line required for ADSL2 is included in the ADSL2 monthly access charge

Exetel VOIP Via Current Handset Implementation (Combined ADSL2 Modem And ATA)

To use a VoIP service you will need either a stand alone ATA or an ADSL modem with an ATA capability built in to it. If you are thinking of buying a new ADSL2 capable modem and/or a new ATA, SeeknBuy is currently offering the Dynalink RTA1046VW at a very attractive price - click here for details.

The advantages of the Dynalink RTA1046VW (or any other manufacturer's similarly specified product) is that it provides all the required functions in one 'box' with only one power outlet required and reduces cabling to the minimum. Its major plus is that it allows you to use your current telephone handset (and current telephone number) to receive calls while you use the same handset to make calls using VoIP. In the event that the VoIP service/ADSL service becomes unavailable for any reason you continue to use your current handset to make calls via the standard telephone service without the need to plug/unplug anything.

Exetel VOIP Via Current Handset Implementation (Using Current Modem And New ATA)

To allow you to use your current PSTN handset to make and receive standard PSTN calls you will need a dual port adaptor that plugs in to your ADSL modem to access your VoIP service as well as remaining connected to your standard telephone service.

The current cost of the Netcomm V210P single port ATA sourced through SeeknBuy can be seen by clicking here.

Specifications of the V210P may be found by clicking here

Exetel VOIP Via 'Soft Phone' Implementation

If you would prefer to use your PC's sound card and a head set to make and receive VOIP calls you will need ´soft phone´ software from the provider of your choice.

Exetel recommends that the softphone software you select uses the G.729 codec. You may select free software that uses G.711 but be advised that you can only make outgoing calls. Incoming calls cannot be received.

Exetel VOIP Service Features

The following features are supported by the Exetel VoIP service but whether or not they are usable by a customer will depend on the capabilities of the softphone or hardware selected by the customer.

Feature	Description
Call Hold	Put call on Hold
Call Waiting	Allow/Disallow an audible indicator for a pending call
Call Transfer	Transfer a call to another phone
Call Transfer w/Conference	Transfer a call to another phone, talk with the 3rd party prior to the transfer
3 Way Call Conference	Conference an inbound party and the original called party with 3rd party
Call Forward Always	Always forward the phone to the number setup in the phone provisioning
Call Forward on Busy	Forward the phone to the number setup in the phone provisioning on busy
Toggle Call Forward No Answer	Forward the phone to the number setup in the phone provisioning on no answer
Do Not Disturb	Don't accept calls
Anonymous Call Reject	Don't allow calls without caller ID
Toggle Repeat Dial on Busy	Auto redial on busy
Multi-Ring	One phone number rings multiple phones. The first to answer will get the call.
Voicemail	Calls to a phone which is busy or does not answer are routed to voicemail