Exetel ADSL2 (Residential or Business - Provided by Optus)

ADSL2 Plan Inclusions

• 100 local or STD calls at no charge EACH MONTH using an Exetel VoIP service, with additional calls to landlines only 10 cents each (full voip pricing is shown below)
• A free VoIP account including a DID (inbound phone number, in addition to your existing landline number)
  
• 20 email addresses in the form of – yourname@exemail.com.au
• 200 megabytes of hosted web space
• 30 free SMS (to Australian destinations) each month with additional SMS at only 8 cents per SMS (18c to international)
  
• 10 free (send) faxes from your email accounts per month (additional faxes at only 10 cents per fax)
• A permanent IP address (with the ability to change it if you wish to do so at any time)
• The ability to receive faxes to your email account (including a dedicated fax number) for just $1.00 per month
  
• Usage meters for your ADSL, SMS, FAX and any other Exetel service you choose to use
• A comprehensive User Facility that allows you to manage every aspect of every Exetel service

You are also eligible for the following (See our Broadband page for details and claim process):

• A $15.00 cash payment or free delivery on your purchase when you join Exetel via the order forms below (and ensure Agent Code N170 is entered on your form)
  
• A $30.00 cash payment each time you recommend someone who signs up with Exetel for an ADSL1, ADSL2 or HSPA service using Agent Code N170 (this is $5.00 more than Exetel is offering)

Available from Optus enabled exchanges Australia-wide.

Plans Including Rental Of The Standard PSTN Telephone Line

Plans	Line Activation Charge	Monthly Telephone Charge	Monthly ADSL2 Charge	Downloads Included 12am-12noon	Downloads Included 12noon-12am	Excess Downloads per GB	Order
INC2DSLA	$40.00	$15.00	$40.00	60 gbytes*	6 gbytes*	$3.00
INC2DSLB	$40.00	$15.00	$50.00	60 gbytes*	12 gbytes*	$3.00
INC2DSLC	$40.00	$15.00	$60.00	60 gbytes*	27 gbytes*	$3.00
INC2DSLD	$40.00	$15.00	$75.00	60 gbytes*	42 gbytes*	$3.00
INC2DSLE	$40.00	$15.00	$90.00	60 gbytes*	54 gbytes*	$3.00

These ADSL2 plans INCLUDE an Exetel provided telephone line over which you can make and receive standard PSTN telephone calls.

If you currently have an ADSL/ADSL2 service through IINET, INTERNODE, TPG, AAPT or IPRIMUS please click here to order:

* Both the 12 midnight to 12 noon and the 12 noon to 12 midnight period can, at the customers choice, be shaped to 64 kbps once the included download has been reached – either or both periods can be selected as shaped or charged for excess on a month by month basis. This option is provided in the Exetel User Facilities once the service is active. Shaping is capped at a maximum of 2Gb after which $6.00 per Gb will be charged.  All times are local time for the customer's telephone exchange.

* The initial contract period is 12 months. If a service is cancelled within the initial contract period a $100.00 contract cancellation fee will apply.

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Exetel 'Naked' ADSL2 (Residential or Business - Provided by Optus)

These "Naked" ADSL2 plans use a line that can't be used for making "standard" (PSTN) telephone calls on and it doesn't have a telephone line number – it is only capable of delivering an ADSL2 service. This line can be used to make VoIP telephone calls if the customer has suitable VoIP equipment (a VoIP capable modem or some sort of ATA).

"Naked" ADSL2 Plan Inclusions

With each Exetel "Naked" ADSL2 plan you also get the following additional facilities:

• 100 local or STD calls at no charge EACH MONTH using an Exetel VoIP service, with additional calls only 10 cents each
  
• A free VoIP account including a DID (inbound phone number)
  
• 20 email addresses in the form of – yourname@exemail.com.au
• 200 megabytes of hosted web space
• 30 free SMS (to Australian destinations) each month with additional SMS at only 8 cents per SMS (18c to international)
  
• 20 free (send) faxes from your email accounts per month (additional faxes at only 10 cents per fax)
• A permanent IP address (with the ability to change it if you wish to do so at any time)
• The ability to receive faxes to your email account (including a dedicated fax number) for just $1.00 per month
  
• Usage meters for your ADSL, SMS, FAX and any other Exetel service you choose to use
• A comprehensive User Facility that allows you to manage every aspect of every Exetel service

You are also eligible for the following (See our Broadband page for details and claim process):

• A $15.00 cash payment or free delivery on your purchase when you join Exetel via the order forms below (and ensure Agent Code N170 is entered on your form)
  
• A $30.00 cash payment each time you recommend someone who signs up with Exetel for an ADSL1, ADSL2 or HSPA service using Agent Code N170 (this is $5.00 more than Exetel is offering)

Available from Optus enabled exchanges Australia-wide.

'Naked' ADSL2 Plans

'Naked' ADSL2 Plans Include 100 Unlimited Time National Or Local Calls (Via VoIP)

Plans	Line Activation Charge	Monthly ADSL2 Charge*	Included Downloads 12am-12noon	Included Downloads 12noon-12am	Excess Downloads	Order Service***
NAK2A	$40.00	$45.00	60 gbytes*	6 gbytes*	$3.00
NAK2B	$40.00	$55.00	60 gbytes*	12 gbytes*	$3.00
NAK2C	$40.00	$65.00	60 gbytes*	24 gbytes*	$3.00
NAK2D	$40.00	$75.00	60 gbytes*	36 gbytes*	$3.00
NAK2E	$40.00	$90.00	60 gbytes*	54 gbytes*	$3.00

* The ADSL2 line provided in this cost CANNOT be used to make "standard" (PSTN) telephone calls (a VoIP service will be supplied).

If you currently have an ADSL/ADSL2 service through IINET, INTERNODE, TPG, AAPT or IPRIMUS please click here to order:

* Both the 12 midnight to 12 noon and the 12 noon to 12 midnight period can, at the customers choice, be shaped to 64 kbps once the included download has been reached – either or both periods can be selected as shaped or charged for excess on a month by month basis. This option is provided in the Exetel User Facilities once the service is active. Shaping is capped at a maximum of 2Gb after which $6.00 per Gb will be charged.  All times are local time for the customer's telephone exchange.

* The initial contract period is 12 months. If a service is cancelled within the initial contract period a $100.00 contract cancellation fee will apply.

 

Exetel ADSL2 Plans (Residential or Business - Keep your existing line rental, Provied by AAPT/Powertel)

ADSL2 Plan Inclusions

With each Exetel ADSL2 plan you also get the following additional facilities:

• 100 local or STD calls at no charge EACH MONTH using an Exetel VoIP service, with additional calls only 10 cents each
  
• A free VoIP account including a DID (inbound phone number, in addition to your existing landline number)
  
• 20 email addresses in the form of – yourname@exemail.com.au
• 200 megabytes of hosted web space
• 30 free SMS (to Australian destinations) each month with additional SMS at only 8 cents per SMS (18c to international)
  
• 20 free (send) faxes from your email accounts per month (additional faxes at only 10 cents per fax)
• A permanent IP address (with the ability to change it if you wish to do so at any time)
• The ability to receive faxes to your email account (including a dedicated fax number) for just $1.00 per month
  
• Usage meters for your ADSL, SMS, FAX and any other Exetel service you choose to use
• A comprehensive User Facility that allows you to manage every aspect of every Exetel service
• A $15.00 cash payment or free delivery on your purchase when you join Exetel via the order forms below (and ensure Agent Code N170 is entered on your form)
  
• A $30.00 cash payment each time you recommend someone who signs up with Exetel for an ADSL1, ADSL2 or HSPA service using Agent Code N170 (this is $5.00 more than Exetel is offering)

ADSL2 Plans

Plans	Line Activation Charge	Monthly ADSL2 Charge*	Included Downloads 12am-12noon	Included Downloads 12noon-12am	Excess Downloads	Order Service*
PTL A	$90.00	$35.00	60 gbytes*	6 gbytes*	$3.00
PTL B	$90.00	$45.00	60 gbytes*	12 gbytes*	$3.00
PTL C	$90.00	$55.00	60 gbytes*	24 gbytes*	$3.00
PTL D	$90.00	$65.00	60 gbytes*	36 gbytes*	$3.00
PTL E	$90.00	$90.00	60 gbytes*	54 gbytes*	$3.00

* These ADSL2 plans require you to rent a telephone line from the provider of your choice (not Exetel) over which you can make and receive standard PSTN telephone calls.

* Both the 12 midnight to 12 noon and the 12 noon to 12 midnight period can, at the customers choice, be shaped to 64 kbps once the included download has been reached – either or both periods can be selected as shaped or charged for excess on a month by month basis. This option is provided in the Exetel User Facilities once the service is active. Shaping is capped at a maximum of 2Gb after which $6.00 per Gb will be charged.  All times are local time for the customer's telephone exchange.

* The initial contract period is 12 months. If a service is cancelled within the initial contract period the a $100.00 contract cancellation fee will apply.

All prices include GST.

VOIP Telephone Charges

Post Paid B (No Minimum Spend; Access Is Via Your Exetel ADSL or HSPA Service)

Calling From	Calling To	Price Inc GST
Any Australian Location	All Other Australia	$0.10 (per call)
Any Australian Location	Any Mobile Number	$0.22 (per minute)
Any Australian Location	13 and 1300 numbers	$0.30 (per call)
Any Australian Location	1800 numbers	No Charge
Exetel VoIP Users	Other Exetel VoIP Users	No Charge
Any Australian Location	International numbers	Click here

• Charges Listed Above Include GST.
• There is no "connection charge" or "flag fall" on any call.
• All rates quoted here are subject to change without notice.

Exetel ADSL and HSPA Post Paid Plans Include One DID

A "DID" (Direct In Dial) number is a valid PSTN dial number that is in the same format as a standard wire line number and allows calls from standard telephones to be made to your VoIP number. Currently local numbers are available for: Brisbane, Newcastle, Penrith, Sydney, Wollongong, Canberra, Melbourne, Geelong, Adelaide and Perth

Choose a Specific International destination VoIP pack.

For a low monthly fee of just $5.00 per month you can choose an International VoIP pack. This allows you to make calls to a specific international destination that you may call often. You may choose from these:

Pack ID	Specific Country	Allowed Minutes	Limitation
1	Hong Kong Mobile	1000	No
2	Canada	550	You can not order pack ID 22 in the same month.
3	UK Landline	450	You can not order pack ID 22 in the same month.
4	USA	375	You can not order pack ID 22 in the same month.
5	Thailand	350	You can not order pack ID 23 in the same month.
6	France Landline	350	You can not order pack ID 24 in the same month.
7	Spain Landline	300	You can not order pack ID 24 in the same month.
8	Singapore	300	You can not order pack ID 24 in the same month.
9	New Zealand Landline	300	You can not order pack ID 24 in the same month.
10	Ireland Landline	300	You can not order pack ID 24 in the same month.
11	Germany Landline	300	You can not order pack ID 24 in the same month.
12	China	300	You can not order pack ID 23 in the same month.
13	Sweden Landline	250	You can not order pack ID 25 in the same month.
14	Taiwan Landline	225	You can not order pack ID 26 in the same month.
15	Switzerland Landline	225	You can not order pack ID 25 in the same month.
16	Poland Major Cities Landline	225	You can not order pack ID 25 in the same month.
17	Italy Landline	200	You can not order pack ID 25 in the same month.
18	Hong Kong Landline	200	You can not order pack ID 26 in the same month.
19	Malaysia Landline	175	No
20	India Mobile	175	You can not order pack ID 27 in the same month.
21	Netherlands Landline	150	No
22	Canada/USA/UK Landline	400	You can not order pack ID 2, 4, 3 in the same month.
23	China/Thailand	300	You can not order pack ID 12, 5 in the same month.
24	France/Germany/Ireland/NZ/Spain/Singapore	300	You can not order pack ID 6, 11, 10, 9, 7, 8 in the same month.
25	Italy/Switzerland/Poland*/Sweden	200	You can not order pack ID 17, 15, 16, 13 in the same month.
26	Hong Kong landline/Taiwan landline	200	You can not order pack ID 18, 14 in the same month.
27	India/India Mobile	120	You can not order pack ID 20 in the same month.

When the allotment of minutes is exhausted, you will pay the usual per minute rate for the destination.
The allotment of minutes may vary from month to month depending on market variations.

To view a complete list of international call rates please click here.

Telephone Line Required For VoIP

If you are using an Exetel “Naked” ADSL2 service then no ‘telephone’ line is required to use VoIP.

If you use the Exetel ADSL2 service the telephone line required for ADSL2 is included in the ADSL2 monthly access charge

Exetel VOIP Via Current Handset Implementation (Combined ADSL2 Modem And ATA)

To use a VoIP service you will need either a stand alone ATA or an ADSL modem with an ATA capability built in to it. If you are thinking of buying a new ADSL2 capable modem and/or a new ATA, SeeknBuy is currently offering the Dynalink RTA1046VW at a very attractive price - click here for details.

The advantages of the Dynalink RTA1046VW (or any other manufacturer's similarly specified product) is that it provides all the required functions in one 'box' with only one power outlet required and reduces cabling to the minimum. Its major plus is that it allows you to use your current telephone handset (and current telephone number) to receive calls while you use the same handset to make calls using VoIP. In the event that the VoIP service/ADSL service becomes unavailable for any reason you continue to use your current handset to make calls via the standard telephone service without the need to plug/unplug anything.

Exetel VOIP Via Current Handset Implementation (Using Current Modem And New ATA)

To allow you to use your current PSTN handset to make and receive standard PSTN calls you will need a dual port adaptor that plugs in to your ADSL modem to access your VoIP service as well as remaining connected to your standard telephone service.

The current cost of the Netcomm V210P single port ATA sourced through SeeknBuy can be seen by clicking here.

Specifications of the V210P may be found by clicking here

Exetel VOIP Via 'Soft Phone' Implementation

If you would prefer to use your PC's sound card and a head set to make and receive VOIP calls you will need ´soft phone´ software from the provider of your choice.

Exetel recommends that the softphone software you select uses the G.729 codec. You may select free software that uses G.711 but be advised that you can only make outgoing calls. Incoming calls cannot be received.

Exetel VOIP Service Features

The following features are supported by the Exetel VoIP service but whether or not they are usable by a customer will depend on the capabilities of the softphone or hardware selected by the customer.

Feature	Description
Call Hold	Put call on Hold
Call Waiting	Allow/Disallow an audible indicator for a pending call
Call Transfer	Transfer a call to another phone
Call Transfer w/Conference	Transfer a call to another phone, talk with the 3rd party prior to the transfer
3 Way Call Conference	Conference an inbound party and the original called party with 3rd party
Call Forward Always	Always forward the phone to the number setup in the phone provisioning
Call Forward on Busy	Forward the phone to the number setup in the phone provisioning on busy
Toggle Call Forward No Answer	Forward the phone to the number setup in the phone provisioning on no answer
Do Not Disturb	Don't accept calls
Anonymous Call Reject	Don't allow calls without caller ID
Toggle Repeat Dial on Busy	Auto redial on busy
Multi-Ring	One phone number rings multiple phones. The first to answer will get the call.
Voicemail	Calls to a phone which is busy or does not answer are routed to voicemail

Note: Where information on the Order Form differs from that shown on this page, the information on the order form is to be taken as accurate.  Whilst all care is made to accurately reflect Exetel's latest plan offerings, No Responsibility will be accepted for contradictory, incorrect, outdated or missing/incomplete information.  You MUST check the plan details on the order form when placing your order.